Privacy Policy

Effective Date: 01/01/2025

At Berkshire Wellness Therapy, your privacy is extremely important. This policy explains how we collect, use, store, and protect any personal information you provide through this website or during our therapy services. We are committed to ensuring your information is handled in a safe, respectful, and lawful way.

Berkshire Wellness Therapy is operated by Steve Wright, a qualified counsellor and hypnotherapist based in Reading, Berkshire. For the purposes of data protection law, I am the “data controller” of your personal information.

We my collect the following personal information:

• Name
• Email address
• Phone number
• Basic health or background information shared via enquiry forms or during sessions
• IP address and website usage data via cookies (for analytics)
   

We only collect information relevant to providing you with a safe and effective therapy service.

Your personal data is used to:

• Respond to enquiries
• Schedule appointments
• Deliver therapy services 
• Maintain secure records of our sessions 
• Send appointment reminders (if consented) 
• Improve the functionality of our website
   

We do not use your data for unsolicited marketing or share it with third parties for commercial purposes.

We rely on one or more of the following legal bases:

• Your explicit consent
• To fulfil our contractual obligations (e.g. providing therapy) 
• For legitimate interests (e.g. improving our services) 
• To comply with legal obligations (e.g. safeguarding)
   

All personal data is stored securely and protected against unauthorised access, alteration, or disclosure. Any session notes or sensitive data are stored in line with professional standards and ethical guidelines.

We retain client records for a minimum of seven years following the end of therapy, in accordance with best practice and insurance requirements.

You have the right to:

• Access the personal data we hold about you 
• Request correction of inaccurate information 
• Request deletion of your data (where legally permitted) 
• Withdraw your consent at any time
   

To exercise these rights, please contact us using the details below.

This website uses basic cookies to improve functionality and track visitor behaviour anonymously through tools like Google Analytics. You can manage cookie settings via your browser at any time.

Our website may include links to other websites (e.g. booking platforms or professional bodies). We are not responsible for the privacy practices of those sites.

We may update this privacy policy from time to time. The most current version will always be available on this page, with the effective date shown above.

If you have any questions about this privacy policy or your personal data, please contact:

Steve Wright
Berkshire Wellness Therapy
Email: steve@berkshirewellnesstherapy.com
Phone: +44 (0) 7540 296 359